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Visar inlägg med etiketten service quality Mercedes Linköping Hedinbil

No star for you!

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Well, today started out somewhat differently than I had expected. This morning's blog will focus on Mercedes, and let me sum it up for them - no star! I have been asked and YES, I take all the pictures myself. This one here is of the car I bought in December, from when I picked it up from behind the red velvet rope.  Yesterday, I arrived at Mercedes in Linköping, the so-called Hedins Bil, having booked a few weeks before. They were to change the windscreen and to swap wintertires for summer. Since I am working during the weekdays, I was to get a rental car (not a loaner) during the time I left my car there. And so I arrived in the morning. Two guys sat in the serviceroom, one young and one older. I step up to the counters, and present my errand with a cheerful and resounding "good morning". The old man looks severely unimpressed, and finds nothing in his papers at all about me. He picks up the phone and says "Stefan, there's someone at the counter." A...